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Work Injury and WSIB Rehabilitation in Pickering
Work Injury in Pickering: What Happens Next?


Who We See for Work Injuries in Pickering
| Patterns We Commonly See | What the First Visit Checks |
|---|---|
| Strains and sprains from lifting, carrying or repetitive work | What the job physically requires, day to day |
| A single-event injury that was reported to the employer | Which movements are safe now and which are not |
| A claim that has stalled or been denied and needs clinical support | Strength and range against the uninjured side |
| Motor vehicle accidents that happened while working | What modified duties the employer can actually offer |
How Work Injury Rehabilitation Usually Runs in Pickering
- Weeks 0–2: settle the injury and document the functional limits in writing for the claim.
- Weeks 2–8: rebuild capacity toward the job demands, with modified duties agreed with the employer.
- Weeks 8–12: return to full duties or a graded return, with a plan if the task provokes symptoms again.
| Phase | Goal | What Treatment Involves | Typical Visits |
|---|---|---|---|
| Phase 1 – Settle And Document (Weeks 0-2) | Reduce pain and get the claim and restrictions on paper | Assessment, functional testing, WSIB Form 8 support, modified-duty recommendations, hands-on treatment | 1-2 visits per week |
| Phase 2 – Rebuild Capacity (Weeks 2-8) | Meet the physical demands of the actual job | Job-specific strengthening, lifting and carrying progression, work simulation, ergonomic advice | Weekly, then every two weeks |
| Phase 3 – Return To Work (Weeks 8-12) | Full duties without a flare | Graded return-to-work plan, functional capacity review, final report to the case manager | 1-3 visits across the phase |
Tips for Preparing Your First Physio Session for a Work Injury
- Bring your claim number and the date of injury; both go on the form.
- Bring a written job description or a list of the heaviest tasks you do.
- Tell us whether your employer has modified duties available — it changes the plan the same day.
- Report the injury to your supervisor before the visit if you have not already; the employer report is separate from ours.
- Bring the names of any other practitioners already involved in the claim.
- Wear work clothes or bring a photo of your workstation if the injury is repetitive.
FAQs About Work Injuries in Pickering
Yes. Once the claim is approved, treatment is billed to WSIB rather than to you. We can start the assessment while the claim is being set up and bill WSIB when the claim number is issued.
No referral is needed to start physiotherapy, but your employer must be told about the injury and the claim has to be registered. Bring the claim number if you already have it.
The Pickering clinic is at 1885 Glenanna Road, Unit 112, Pickering, ON L1V 6R6 — at Kingston Road and Glenanna Road, on Durham Region Transit and GO Bus routes, with free parking.
Yes. We complete the functional findings and progress reports your case manager needs, and we write restrictions in job-specific language so modified duties can be arranged.
Then the report documents what you can do so a graduated return or alternative duties can be negotiated. That document is usually what unblocks the claim.
Yes. In Ontario you choose the health professional and you can change clinics. WSIB does not require you to use a company clinic.
Monday to Thursday 9 AM to 7 or 8 PM, Friday 10 AM to 7 PM, Saturday 9 AM to 5 PM, closed Sunday — early and late slots matter for shift workers.
Yes. MVA rehabilitation is billed to the auto insurer when the claim is open, and treatment follows the same assessment-first approach.

What Is Different at Our Pickering Clinic
Claim work has one practical constraint: appointments have to fit around shifts. These are the facts about the Pickering clinic that decide whether that is possible.
| Detail | At Our Pickering Clinic |
|---|---|
| Who works at this clinic | two physiotherapists, three registered massage therapists and one acupuncturist |
| Equipment on site | shockwave therapy, therapeutic ultrasound, TENS, a traction table and a balance tester |
| Opening hours | Monday to Thursday 9 AM to 7 or 8 PM, Friday 10 AM to 7 PM, Saturday 9 AM to 5 PM, closed Sunday |
| Weekend | Open Saturday 9 AM to 5 PM; closed Sunday |
| Getting here by transit | the Kingston Road and Glenanna Road intersection, with the Pickering City Centre stop served by Durham Region Transit and GO Bus |
| Parking | free medical-building parking plus free street parking |
| Insurance and billing | Direct billing is available to most major insurers; WSIB and motor vehicle accident claims are billed to the insurer |
| How soon you can be seen | Same-day appointments are often possible; the typical wait is up to two days |
| Languages spoken | English, American Sign Language, Cantonese, Filipino, French, Hindi and Mandarin |