Book Appointment Now
Custom Foot Orthotics
What is Custom Foot Orthotics?


Conditions Can Benefit From Orthotics
- Flat Feet
- High Arches
- Plantar Fasciitis
- Heel Spurs
- Achilles Tendinitis
- Sports Injuries
- Runners Knee
- Knee Osteoarthritis
- Hip Pain
- Leg Length Discrepancy
- Shin Splints
- Poor Posture
- Diabetes
- Obesity-Related Foot and Joint pain
- Chronic Lower Back Pain
The Features of Our Custom Foot Orthotics
Who Benefits From Custom Orthotics
Many people experience foot and lower limb discomfort that can be managed with properly fitted orthotics. Our clinicians assess your gait to determine if orthotics are appropriate for your specific needs.
- Plantar fasciitis and heel pain
- Flat feet and overpronation
- High arches and rigid foot structures
- Knee and hip alignment issues related to foot mechanics
- Diabetic foot pressure concerns, coordinated carefully with your physician
- Sports and work footwear demands requiring sustained support
Our 4 Step Process
We follow a structured 4-step process to ensure your custom orthotics are accurately made and properly fitted to your footwear.
| Step | What happens | Who | Time |
|---|---|---|---|
| 1 | Assessment and gait analysis | Clinician | 45 minutes |
| 2 | Casting or 3D scan | Clinician | 15 minutes |
| 3 | Fitting and break-in | Clinician | 30 minutes |
| 4 | Follow-up review at 4-6 weeks | Clinician | 30 minutes |
Available At Both Clinics
Custom foot orthotics and bracing services are provided at both the Pickering and Milton clinic locations. You can book an initial assessment at either site.
Pickering Custom Foot Orthotics
Our Pickering clinic is located at 1885 Glenanna Road Unit 112, Pickering ON L1V 6R6, with phone contact at (905) 492-2577. Open since March 2011, our Pickering team provides comprehensive biomechanical assessments and custom foot orthotics alongside physiotherapy, massage therapy, acupuncture, traditional Chinese medicine, shockwave therapy, TMJ treatment, and osteopathy. Hours are Monday from 9:00-7:00, Tuesday from 9:00-8:00, Wednesday from 9:00-7:00, Thursday from 9:00-8:00, Friday from 10:00-7:00, and Saturday from 9:00-5:00, with Sunday closed. Note that vestibular, concussion, and manual lymphatic drainage services are not provided on site in Pickering, but patients can be referred to our Milton clinic for those specific care needs.
Milton Custom Foot Orthotics
Our Milton clinic is located at 470 Bronte Street South Unit 200, Milton ON L9T 2J4, with phone contact at (289) 878-8881. Open since 2015, our Milton team offers custom foot orthotics, physiotherapy, massage therapy, acupuncture, traditional Chinese medicine, shockwave therapy, TMJ treatment, vestibular rehabilitation, concussion rehabilitation, and manual lymphatic drainage. Hours are Monday through Friday from 10:00-7:00, with the clinic closed on Saturday and Sunday.
Frequently Asked Questions
Custom foot orthotics typically last between 2-5 years depending on usage, activity levels, and changes in your foot structure. Regular check-ins help ensure the materials remain supportive.
During your assessment, we discuss your footwear habits. Most orthotics are designed to fit into standard athletic, work, or casual shoes with removable insoles.
A doctor’s referral is not required to be assessed or fitted for orthotics at our clinic. However, some insurance plans require a prescription for reimbursement.
Direct billing is available to most major insurers. Coverage amounts vary by provider and policy, so we recommend checking your specific plan details before your visit.
Once your casting or 3D scan is completed, manufacturing typically takes 1-2 weeks. You will then return for your fitting appointment.
How Can Foot Orthotics Help?
Custom foot orthotics can significantly help relieve and prevent plantar fasciitis by addressing the root mechanical causes of heel pain. Plantar fasciitis happens when the band of tissue along the bottom of the foot becomes strained or inflamed, often from poor foot alignment or overuse. Orthotics provide proper arch support to prevent overstretching, redistribute pressure evenly across the foot to reduce heel stress, and cushion impact when walking or running. They also correct foot and ankle alignment, improving overall biomechanics and reducing strain on the fascia and surrounding muscles. By keeping the foot properly supported and balanced, custom orthotics promote healing, relieve pain, and help prevent plantar fasciitis from returning.
Custom foot orthotics are highly effective for people with flat feet (fallen arches) by providing the support and stability the feet naturally lack. Flat feet can cause the arches to collapse, leading to overpronation, foot fatigue, and pain in the ankles, knees, hips, or lower back. Orthotics help by gently lifting and supporting the arches to restore proper foot alignment, improving balance and walking mechanics. They also distribute body weight evenly across the feet, reducing pressure on joints and soft tissues. With consistent use, custom orthotics can relieve pain, prevent strain-related injuries, and enhance comfort during daily activities or exercise.
Custom foot orthotics can be very beneficial for people suffering from runner’s knee (patellofemoral pain syndrome) by correcting the foot and leg mechanics that contribute to knee pain. Runner’s knee often develops from overpronation, poor alignment, or uneven weight distribution that causes the kneecap to track improperly. Orthotics help by supporting the arches, stabilizing the ankles, and promoting proper knee alignment during movement. This reduces stress on the patella and surrounding tissues, easing pain and preventing further irritation. By improving lower-body biomechanics, custom orthotics not only relieve discomfort but also help runners move more efficiently and lower the risk of future injury.
Custom foot orthotics are especially helpful for people with diabetes, as they protect the feet from pressure, friction, and injury—common concerns due to reduced sensation (neuropathy) and poor circulation. Diabetic feet are more prone to sores, calluses, and ulcers that can develop from uneven weight distribution or ill-fitting shoes. Orthotics help by providing customized cushioning and even pressure support across the entire foot, reducing the risk of skin breakdown and ulcers. They also improve stability and balance, which helps prevent falls and injuries.
Custom foot orthotics can effectively help manage leg length discrepancy, a condition where one leg is shorter than the other—either structurally (bone length difference) or functionally (due to posture or alignment issues). This imbalance can lead to uneven walking patterns, hip and lower back pain, and joint strain over time. Orthotics help by compensating for the difference in leg length with customized lifts or adjustments, restoring balance and proper alignment through the pelvis and spine. By evening out leg length and improving gait mechanics, custom orthotics reduce pain, enhance stability, and prevent long-term strain on the knees, hips, and lower back.
Custom foot orthotics can help correct poor posture and spinal misalignment by improving the way your feet support your body. When the feet are flat, overpronated, or unevenly aligned, it can throw off the body’s entire kinetic chain—causing the knees, hips, and spine to shift out of balance. Over time, this leads to muscle fatigue, joint stress, and postural problems. Orthotics work by restoring proper foot alignment and evenly distributing weight, which helps realign the lower limbs and spine. With consistent use, custom orthotics promote a more natural standing and walking posture, reduce strain on the back and joints, and help maintain better overall body alignment.
Custom foot orthotics can be highly beneficial for individuals with chronic lower back pain, especially when the discomfort is linked to poor posture, uneven gait, or misalignment in the feet. When the arches collapse or the feet roll inward (overpronation), it can alter body mechanics, causing the knees, hips, and spine to compensate—leading to strain and pain in the lower back. Orthotics help by correcting foot alignment, supporting the arches, and promoting a balanced, natural walking pattern. This improved foundation reduces stress on the joints and spine, helping to ease muscle tension and prevent recurring back pain. By restoring proper alignment from the ground up, custom orthotics support long-term back health and overall body balance.

Helping Patients in Milton and Pickering With Quality Care