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Interim Federal Health Program (IFHP)
IFHP Covered Physiotherapy in Pickering & Milton
If you are holding an active refugee status in Canada, you may be eligible for fully or partially funded physiotherapy through the Interim Federal Health Program (IFHP). We are registered healthcare providers in Pickering and Milton, our team will check your status with Medavie Blue Cross so you can start your treatment without delay.
IFHP Health Benefits
- Physiotherapy
- Therapeutic Ultrasound
- Shockwave Therapy
- Home Exercise Program
- Assessment and Reports
- Knee Brace/Support
- Back Brace
- Ankle Brace
- Elbow Brace
- Wrist Brace
- Carpal Tunnel Splint
- Shoulder Splint
As a registered IFHP provider in Ontario, we deliver specialized physiotherapy designed to ensure a fast and smooth recovery from pain or injury. We handle the complex paperwork and direct-bill Medavie Blue Cross, making your healthcare journey completely stress-free.
Step-by-Step Guide to Receiving Physio Covered By IFHP
The Interim Federal Health Program provides temporary, supplemental coverage for essential rehabilitation services. Our registered clinics proudly offer:
- Physiotherapy Treatments: Evidence-based care for muscle, joint, and bone injuries to help restore your mobility and manage pain safely.
- Assistive Devices & Braces: Assessment and fitting for essential medical supports (like knee or back braces) to aid in your recovery, subject to IFHP approval guidelines.
| Question | Answer |
|---|---|
| Who the program is for | Refugees, protected persons and some other groups covered by the federal Interim Federal Health Program. Eligibility is decided by the federal government, not by the clinic |
| What is covered here | Physiotherapy assessment and treatment for clients with active IFHP coverage |
| Referral | IFHP usually expects a referral from a physician or nurse practitioner before physiotherapy is covered. Send us your document and we will confirm what yours requires before you book |
| Cost to you | Covered by IFHP for eligible services. The program covers 70% of eligible physiotherapy and other supplemental costs, and you pay a 30% co-payment directly to your health care provider |
| What to bring | Your IFHP document or client ID, the referral if you have one, any imaging, and a list of your medications |
IFHP Physiotherapy Q&A
Is a patient covered under IFHP?
A patient is covered if they have a valid Refugee Protection Claimant Document or IFHP Certificate and are not yet eligible for provincial insurance (OHIP).
Coverage includes:
Prescriptions: Most essential medications (Co-pay of $4 per script starts May 1, 2026).
Basic Care: Doctor visits and hospital stays (100% covered).
Supplemental Care: Physiotherapy and supplemental care (70% covered starting May 1, 2026).
How do I start IFHP covered physiotherapy?
1) Obtain a physiotherapy referral letter from a licensed physician (doctor).
2) Bring that referral, along with your valid IFHP certificate (Refugee Protection Claimant Document) and government ID, to our Milton or Pickering clinic.
Do I need to wait for approval before starting?
Yes. Unlike some other programs, IFHP requires us to submit a “prior approval” request to insurance company before your treatment can begin. We will submit your doctor’s referral and our assessment details immediately, and we will notify you the moment your sessions are funded.
How long does my IFHP coverage last?
IFHP provides temporary coverage. It is valid until you become eligible for provincial health insurance. Once you receive your Ontario Health Insurance Plan (OHIP) card, your IFHP coverage for supplemental services like physiotherapy will expire.
Who qualifies for IFHP?
The Interim Federal Health Program is a federal program for refugees, protected persons and some other groups while their status is being resolved. Eligibility is decided by the Government of Canada and printed on the document you were issued — we cannot confirm it for you, but we can tell you what your document needs to say before we book treatment.
Do I need a referral before physiotherapy is covered?
Usually yes. IFHP generally expects a referral from a physician or nurse practitioner before physiotherapy is covered, and the referral has to come from a provider the program recognises. Send us a photo of your document and any referral you already have, and we will tell you whether anything is missing before your first visit.
What should I bring to the first appointment?
Your IFHP document or client ID, the referral if one was issued, any imaging or hospital notes, and a list of medications. If you need an interpreter and would rather not use a family member, tell us when you book so the right person on the team takes the appointment.
IFHP at Each Clinic
IFHP clients are seen at both clinics and billed the same way. What differs is the interpreter and language cover on each team and how far you travel.
| Pickering clinic | Milton clinic | |
|---|---|---|
| Address | 1885 Glenanna Rd, Unit 112, Pickering, ON L1V 6R6 | 470 Bronte Street South, Unit 200, Milton, ON L9T 2J4 |
| Weekday hours | Mon, Wed 9 am–7 pm · Tue, Thu 9 am–8 pm · Fri 10 am–7 pm | Mon–Fri 10 am–7 pm |
| Saturday | 9 am–5 pm | Closed |
| Languages on the team | English, Cantonese, Mandarin, Hindi, Filipino, French, American Sign Language | English, Cantonese, Mandarin, Hindi, Filipino, Arabic, Korean |
Pickering
Open Monday to Saturday, 9 am to 5 pm on Saturday. The team covers Cantonese, Mandarin, Hindi, Filipino, French and American Sign Language, which usually means an assessment can happen in your first language.
Milton
Open Monday to Friday, 10 am to 7 pm, closed at weekends. The team covers Cantonese, Mandarin, Hindi, Filipino, Arabic and Korean. Free parking on site at Bronte and Derry.
Helping Patients in Milton and Pickering With Quality Care
Find The IFHP Covered Physiotherapy Near You
Pro Fusion Rehab has 2 well designed and modern rehabilitation clinics, located at Pickering and Milton Ontario.
Pickering Physiotherapy Clinic
Milton Physiotherapy Clinic
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